Fast Track Delivery

Working with you to achieve success

A CommonSense solution is mainly about your people. We just provide the best tools to help them communication and improve.

Our fast track delivery process is designed to achieve results quickly and then gives a solid foundation to build in a culture of continuous improvement.

Mapping Resources

The first step is to meet key people and understand their needs and the resources they can bring to the project.

We map the human and electronic resources throughout your organisation to identify the bottlenecks and opportunities.

The CommonSense platform provides the tools to collect and utilise valuable skills and knowledge. People provide the practical experience to help us understand the best way to deliver.

Champions and experts

To deliver rapid results we identify the internal champions and experts who are going to help us succeed. Pulling together cross disciplinary teams including business and IT skills.

That gives us the experts you need to manage the delivery. The people who can guide and challenge us to make sure we meet your real needs.

Ensuring we deliver a solution that people want to use. One that can deliver benefits quickly.

CommonSense

Using our new network of people and resources we deploy, configure and load your existing information into CommonSense.

The experts review our progress and help us present our initial solution back to their teams. We get real time feedback on our progress and identify any gaps.

From now on you can watch the progress of the solution online.

We deliver a "live" server for production plus training and test systems.

Training

An intensive two day training workshop for the experts ensures they understand every aspect of the solution.

The workshop is carried out on site using your data with exercises which focus on the streamlining of your communications and processes.

Integration

Integration to your email server is a simple configuration exercise followed by setting the appropriate security rules.

Integration to customer information system can take longer depending on the system (and your CRM vendor) but there is always simple integration that allows us to verify customer details and give CRM users a fast link to CommonSense.

Rollout planning

CommonSense is all about communication, so every project starts with engaging with your team. We describe our goals and ambitions - explaining the key part that everyone plays in its success.

This is backed up by an information campaign enabling everyone to preview our progress and offer advice and suggestions. Every comment, suggestion and complaint is important and the first step toward continuous improvement.

Rollouts can be phased to suit your organisational needs. Some businesses start with specific locations or functions and use the success of each phase to build momentum throughout the business.

Go Live Support

We make sure you have a dedicated consultant to support you on go live day. They will monitor the system and be ready to help if there are any problems.

The most likely issues in the first week are people looking for information that we didn't expect. That's where our network of champions come in. We help you identify gaps and resolve them quickly.

The Future

At the end of an exciting four weeks you have the framework for your new business. CommonSense is the new network for sharing ideas, raising new possibilities and spreading expertise.

Sense works with you to ensure everyone is exploiting their new enterprise network - and taking part in the performance boost that comes from integrating people skills and experience throughout the business.